Terms & Conditions

Last Updated: April 2026

Welcome to Skinthrive. These Terms & Conditions govern your use of our website and the purchase of our products. By accessing our site, you agree to be bound by these terms.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted over various networks.

2. Accuracy of Information

While we strive for perfection, we are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate sources of information.

3. Products and Pricing

Pricing: All prices are inclusive of VAT (where applicable) but exclusive of delivery charges. We reserve the right to modify prices without notice.
Product Imagery: We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be 100% accurate.
Wellness Disclaimer: Our products are not intended to diagnose, treat, cure, or prevent any disease. Always consult a healthcare professional before starting a new wellness regimen.

4. Orders and Payment

Contract: Your order constitutes an offer to us to buy a product. After placing an order, you will receive an acknowledgement email. This does not mean the order is accepted; acceptance occurs when the product is dispatched.
Payment: We accept payment via different secure payment methords. Payment must be received in full before goods are dispatched.

5. Delivery and Shipping

We deliver to addresses within the UK. Shipping times are estimates and cannot be guaranteed. We are not responsible for delays caused by the carrier or customs.

6. Right to Cancel (Returns & Refunds)

Under the UK Consumer Contracts Regulations, you have the right to cancel your order within 14 days of receiving your goods.

Condition: Items must be returned unopened, unused, and in their original "classy" packaging.
Exclusions: For hygiene reasons, certain wellness or beauty products cannot be returned if the seal is broken.
Refunds: Once received and inspected, we will process your refund within 14 days.

7. Limitation of Liability

[Business Name] shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website. Our total liability to you for any purchase shall not exceed the price paid for the product.

8. Governing Law

These Terms & Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales, and you agree to the exclusive jurisdiction of the courts in London.

9. Changes to Terms

You can review the most current version of the Terms & Conditions at any time on this page. We reserve the right to update, change, or replace any part of these terms by posting updates to our website.